National Museum of Scotland: 0300 123 6789

Contact a representative from the National Museum of Scotland by calling their UK visitor enquiries telephone number 0300 123 6789 to discuss your visit or for help ordering an item from their online store.


About the National Museum of Scotland

The National Museum of Scotland was established in 2006 following the merger of the new Museum of Scotland and the Royal Museum in Edinburgh. The National Museum exhibits collections relating to Scottish antiquities and history along with items from a range of world cultures. Furthermore, the museum is part of the National Museums Scotland Group meaning that admission is complete free for all visitors, however donations are encouraged.


Visitor Enquiries – 0300 123 6789

Contact the National Museum of Scotland on their visitor enquiries contact number 0300 123 6789 if you would like to discuss any of the collections at the Edinburgh museum. For instance, you may wish to enquire about any pieces in the museum’s archaeology or natural sciences collection before speaking to a curator from their world cultures department. Callers should also use the above contact number to enquire about the museums’s opening times and the admission prices for any special temporary exhibitions or events. Alternatively, you can get in touch to arrange a group visit on behalf of a school or a children’s activity group.

Callers can enquire about the perks of a museum membership before asking how their subscription supports the Museum. However, you may also wish to support the National Museum of Scotland by making a one-off donation or by sponsoring the Scottish heritage site in a fundraising event. You can also get in touch about the process of hiring out a room in the museum for an event such as a wedding reception or corporate function if you are calling on behalf of a business.

Alternatively, you may wish to request technical support if you are using the National Museum of Scotland website and are unable to access their image library or order a gift from their online store. Finally, if you would like to keep informed about what’s on at the museum then you should ask the customer service representative to add you to their email mailing list.


Costs of Calling

The National Museum of Scotland uses a geographic rate contact number that will charge callers the same standard per-minute rate as any other local call that is made from a UK mobile or landline telephone even if they do not live in a Scottish address. However, you may be able to contact a representative from the museum for free if you are using any inclusive free minutes that have been offered by your telephone’s service provider as part of a tariff deal.


Write to the Museum

Alternatively, f you have any complaints or suggestions following your visit to the museum then you should send your comments to their postal address: National Museum of Scotland, Chambers Street, Edinburgh, City Of Edinburgh, EH1 1JF, United Kingdom.